Return & Exchange Policy

Thank you for shopping at DonWildeArt!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.

Returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@donwildeart.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.

Damages and Issues

Please inspect your order upon delivery and contact us at info@donwildeart.com with your name and order number immediately if the item is defective, damaged or if you receive the wrong item.

Cancellations 

If your order has not shipped, please contact us ASAP with your name and order number. If it has been more than 6 hours since your order was placed, it's possible it has already been processed for shipping, and will not be eligible for cancellation.